ANTE User ManualTreasury FAQ
Short answers to the questions people ask most often when they start working with money in ANTE — cash accounts, buying from suppliers, billing clients, petty cash, and employee claims. Each answer links to the page that covers the topic in full.
Fund Accounts and Bank Statements
What is a fund account, and why can't I just correct its balance?
A fund account is one of the bank accounts, check accounts, e-wallets, or cash funds your organization pays from and receives into. Its balance is not a figure you maintain — it is the running result of every treasury transaction posted against the account, so the Edit form shows the balance but will not let you type a new one. If a balance looks wrong, the movement behind it is what needs correcting. You set a starting point once, as the Initial Balance, when you first create the account. See Fund Accounts.
What does tagging a fund account to a GL account change?
The optional Account Title (GL account) field decides whether the account is in your accounting books or is simply a cash tracker. Tagged to a chart-of-accounts cash account, settlements post to that GL account and every imported bank statement line has to be resolved to an accounting treatment before it will post. Left blank, the account records cash movements only, with no GL posting and nothing extra to decide on import. See Account Title (GL account).
What can I upload as a bank statement, and what happens to duplicate lines?
You can upload a single statement file per import, either as a document or image (PDF, PNG, JPG, JPEG, WEBP) or as a spreadsheet or export (XLSX, XLS, CSV). ANTE reads the file, counts the deposits and withdrawals, and flags anything that appears to be already recorded with a Duplicate badge. Duplicates start unticked, so they will not post unless you deliberately include them. On a tagged account you then choose how each remaining line should be recorded — settle a receivable or payable, categorize it to a GL account, record a transfer to another fund account, park it as unresolved cash, or skip it. See Import Bank Statement.
Nothing is saved between upload and the moment you click Post resolved. Leaving the page mid-review loses the work, so simply start the import again.
Buying and Paying Suppliers
What is the difference between a purchase request and a purchase order?
A Purchase Request is the procurement step that comes first: it captures what is being asked for, walks through supplier sourcing and price comparison (canvassing), and ends with suppliers being selected. A Purchase Order is the commitment that follows — raised against one supplier, tracked to a vendor bill and to payment. Requests are created as part of a purchasing process workflow rather than from a New button, while orders can be created directly. See Purchase Requests & Canvassing and Purchase Orders.
Why is Done Canvassing greyed out?
Because the canvass does not yet have enough suppliers to compare. Your company sets a minimum number of canvass suppliers (the default is two), and the Done Canvassing button stays disabled until that many suppliers have been added. Add suppliers from Add Supplier — you can pick an existing one or create a new one without leaving the dialog — and the button becomes available. See Purchase Requests & Canvassing.
Do I need to file a payment request for a purchase order?
No. Every generated purchase order automatically gets its own linked Request for Payment — the payee is the order's supplier, the amount is the order total, and the PO number is recorded on the request. It appears on the Request for Payment list ready for approval like any other, and the order's detail page gains a View Payment Request button. Releasing that request pays the order exactly as a manually recorded payment would, and the same order can never be paid twice through it. If the order is settled some other way, any other still-open requests against it are cancelled automatically. See Request for Payment.
Why can't I edit a request for payment after filing it?
By design — a filed request is immutable and there is no edit screen. This guarantees that an approver can never authorize an amount different from the one they actually saw. To correct a request, the requester cancels it and files a new one with the right details; cancelling is available at any point before the payment is released. See Request for Payment.
Does approving a payment request move the money?
No. Approval only authorizes the spend and advances the request from Payment Approval to For Releasing; the confirmation dialog says as much. Money moves at the release step, where the releaser picks the fund account to pay from. For stricter segregation of duties, grant Approve/Reject and Release Payment to different roles so the person authorizing the spend is not the one who can move the cash.
Payment Released is final. The fund account is deducted and the request cannot be edited, cancelled, or re-opened afterwards — check the amount, payee, and the Purchase Order field before releasing.
Billing Clients and Collecting
Can I delete an invoice I raised by mistake?
Only while it is still a Draft. Once an invoice has been issued, use Change Status → Cancelled instead of deleting it. Editing follows a similar rule: an invoice is editable while it is Draft or Sent. If the mistake is a payment rather than the invoice itself, find the receipt in the Collection Receipts table and Void it — that reverses both the payment and its effect on the fund account, and restores the outstanding balance. See Sales Invoice.
What is EWT, and why is the amount received less than the payment?
EWT is Expanded Withholding Tax — tax the client withholds and remits on your behalf rather than paying to you. When you record a collection receipt you choose an EWT rate (none, 1% goods, 2% services and contractors, 5% or 10% professional fees), and ANTE calculates the EWT Amount and the Net Amount Received. The payment amount is what settles the invoice balance; the net amount is what actually lands in your fund account. See Sales Invoice.
What happens when a client pays only part of an invoice?
The invoice moves to Partially Paid and its outstanding balance updates. If the payment was recorded from the invoice workflow's Record Payment step, ANTE also creates a follow-up Record Payment task for the remaining balance, locks the step you just submitted, and keeps the workflow running until a payment finally clears the invoice to Paid. Each partial payment gets its own collection receipt, and each follow-up task appears nested under the original step in the timeline.
Why has a paid item disappeared from the aging report?
Both aging reports only include open items — invoices or purchase orders still carrying an outstanding balance — so anything fully settled drops off. The two reports also age differently: Receivables Aging ages each invoice from its due date (or its invoice date when no due date is set), while Payables Aging ages each order from the purchase-order date, because a purchase order carries no separate due date. Both are calculated as of a date you choose, so you can reconstruct your position at any past month-end.
Petty Cash and Reimbursements
Petty cash or a reimbursement — which one applies?
Petty cash is company money handed to an employee in advance: the holder carries a float, spends from it, and accounts for each receipt through a liquidation, which deducts the amount from their balance once approved. A reimbursement is the opposite direction — the employee spent their own money and is claiming it back, so there is no float to replenish and nothing to liquidate. See Petty Cash Holders and Reimbursements.
Why can't I deactivate a petty cash holder?
Because they still hold money. Deactivate is only available once the holder's balance reaches zero, so wind the fund down first — use Return to Fund to send the remaining cash back to a fund account (it defaults to the holder's original source), or Transfer it to another holder. Every one of these operations needs a reason and appears in the holder's transaction history. See Petty Cash Holder Operations.
Who approves a petty cash liquidation?
Someone other than the person who filed it — the Approve and Reject buttons appear only on a request that is still Pending and that you did not submit yourself. Approving deducts the amount from the holder's petty cash balance; rejecting requires a reason and deducts nothing. Each liquidation covers one receipt, and you need an active petty cash holder assignment before you can file one at all. See For Liquidation.
How does an approved reimbursement claim actually get paid?
Approval generates a Request for Payment for the claim automatically. Because the supervisor's approval already authorized the spend, that request skips the approval stage and is created at For Releasing, ready to pay — so Treasury releases it from Treasury → Payables → Request for Payment, not from the claim itself. The claim's Release status field mirrors that request so you can see where the payout stands without leaving the reimbursement page, and a rejected or withdrawn request rejects the claim with the same reason. See Reimbursements.
Related Pages
- Treasury Module — what each area of the module is for, and how access to it is controlled
- Suppliers — the supplier records behind orders and payments
- Collection by Client — a client's combined receivables across all their projects