ANTE User ManualFile and Approve a Request
Pick the right kind of request, file it, and see it through the approval chain. This tutorial covers all seven filing types, what each role does, what a filing changes once it is approved, and what to do when it gets stuck.Before You Start
A filing is a request that changes how a day is counted: leave, overtime, a worked rest day, a missed punch, a schedule change. It only works well when the following already exist:
- Who approves. A chain in Approval Configuration or, at the least, a Reports To (immediate superior) recorded on the employee. With neither, the filing is accepted but waits on hold for HR — it is never approved automatically.
- Leave plans for the employee (credits to spend), set up under Service Incentive Leave.
- A shift and schedule on the dates, from Employee Scheduling — leave credits, overtime and rest-day work are all measured against the day's shift. See Set Up Shifts and Schedules.
- A payroll group and an open cut-off for the dates. A cut-off that has already left Time Keeping is locked (see the troubleshooting table).
Leonard Anthony Abatayo, cut-off 15 – 27 Jun 2026, shift REGULAR-9TO6 (09:00 AM–06:00 PM). Overtime uses his 18 June, Rest Day Work uses Saturday 20 June, and the leave example uses 19 – 22 June. They are the same days as the Run Timekeeping tutorial, so you can follow a filing into the timesheet.
Which Filing Do I Need?
Start from what happened, not from the form name.
| What happened or what you need | File this | Learn more |
|---|---|---|
| You will be away and want it paid from your credits (or unpaid) | Leave | Leave Filing |
| You worked before or after your shift and want the extra hours paid | Overtime | Overtime Filing |
| You worked outside the office on company business | Official Business | Official Business Filing |
| You forgot to punch, or attended a seminar or training | Certificate of Attendance | Certificate of Attendance Filing |
| Your working hours for one day differ from your schedule (different shift, flexitime, or a day off turned into a workday) | Schedule Adjustment | Schedule Adjustment Filing |
| You came in on your rest day and want it credited | Rest Day Work | Rest Day Work Filing |
| You want to work a rest day instead of one of your workdays | Schedule Swap | Schedule Swap Filing |
If you are unsure, start from the warning on your timesheet. On My Attendance click Resolve: a rest-day warning opens Rest Day Work with the date filled in, an overtime-only warning opens Overtime, and anything else asks you to choose between Official Business and Certificate of Attendance.
For how filing works in general, see Filings.
How a Request Travels
Every filing starts Pending and follows the approval chain for its department and type: one or more stages, each either Recommend (advises) or Approve (decides). The last stage is always an Approve. Each stage shows who it is waiting on, for example Stage 2 of 3 – Recommend · Waiting on the department head.
| Status | What it means | Who can still change it |
|---|---|---|
| Pending | Filed, waiting on a stage (or on HR when it is on hold) | The employee can edit or cancel it; approvers can decide |
| Approved | The last stage approved it; the day is recomputed | Not editable. An approver may cancel or revert it while the cut-off is still open |
| Rejected | An approver rejected it (a reason is recorded), or an approval was reverted | The employee may file a new one |
| Cancelled | The employee withdrew it while pending, or an approver cancelled an approved Overtime / Official Business / Certificate of Attendance | The employee may file a new one |
You can never approve your own filing. A Recommend stage may be set to decline only: declining records Not recommended and moves the filing on to the next stage instead of rejecting it. If an approver is away (on approved leave today or has left), a backup approver can act instead: the approver's personal backups, then any level backups on the stage (see Set Up Backup Approvers). If no backup is available, the stage escalates up the reporting line or waits for HR. A person acting as a backup sees an As backup for badge on the filing, and the approval trail reads Approved by Maria (backup for Juan). A full-access administrator can act at any stage.
Do It
Choose your role; each tab covers only what that person does.
- Open the filing form
On your Dashboard, find the Request Panel and click the + button, then choose the filing type. Or, from My Attendance, click Resolve on a warning and the right form opens with the date filled in.
The Leave form; the other types follow the same pattern - Fill in the formLeave TypecardsOne card per leave plan showing what is left (for example “792h”) with “Remaining · 792h a year” underneath, or “Remaining balance” when the plan has no yearly total. Pick the plan that pays for the days.CompensationWith Pay / Without PayWith Pay spends credits. It switches to Without Pay by itself when the plan has no credits left.From Date / To DatedateThe days away, up to 120 days. They must fall inside an active contract.Leave ModeWhole Day / Half DayA half day is a single date; you then pick Which half (Morning or Afternoon, taken from your own shift). By Hours appears only if your company's Leave basis (HR Settings → Leave) is Hours; on an Hours company balances and previews are in hours and a whole day uses that day's shift hours.Date, Time From, Time To (Overtime)date, timeThe extra hours. Time From defaults to 17:00 and Time To to 20:00. The banner shows Regular OT Hours and Night Diff Hours (10 PM–6 AM). If the end is before the start, it ends the next day.Date From / Date To / Time In / Time Out (Official Business and Certificate of Attendance)date, timeDate To is at most one day after Date From. Times default to 08:00 and 17:00. On approval they become a punch.LocationtextOfficial Business only, required: where the work took place.Shift Type and hours (Schedule Adjustment)Rest Day, Extra Day, Flexitime, Time Bound, Auto FillThe shift the day should use. Time Bound takes start and end times; the others take working hours and flexible break hours.Rest Day Date and Time From / Time To (Rest Day Work)date, timeThe rest day you worked. The window is required only when your company requires one; it must start on that date and last up to 24 hours.Day you will not work / Day you will work instead (Schedule Swap)datesA scheduled workday and a rest day, within 60 days, neither already in another swap.ReasontextWhy you are filing. Approvers read it first.AttachmentfileRequired only when the leave plan says so (for example a medical certificate); optional elsewhere.
- Read the preview before you submit
The form shows what the filing will do. For leave: This leave uses N day(s), the balance after, and a line per day. For overtime: the regular and night-differential hours. If a banner says the cut-off is locked or a rule is broken, Submit is greyed out until you fix the dates. See the worked examples below.
- Submit, then follow it
Click Submit. You receive a confirmation, and every later change (stage advanced, approved, rejected) reaches you in the app and by email. In the Request Panel, open the Pending tab to see the stage and who it waits on; finished requests move to Done or Rejected.
- Change or withdraw it while it is pending
Click the row to open its read-only details. On your own pending filing, click Edit to change it (then Update) or Cancel Request to withdraw it. Updating re-runs every check; if an approver already acted, their decisions are voided and the approval starts again at stage 1 (the old round stays visible as Earlier rounds). Once the filing is decided, the details show no Edit or Cancel Request.
- Find what is waiting for you
The header bell opens Filing Approvals, a list of pending filings (10 per page). Managers also use Manpower → Dashboard → Manage Request (tabs Pending, Approved, Rejected, Needs attention, with a type filter and search) and the Pending Approvals counter. Each type also has a list page under Manpower → Filings.
Manage Request on the Manpower dashboard - Read the request
Click a filing to open the Filing Request dialog.
Details and Time Logs - Details — the dates, times, reason and attachment. For leave it shows coverage and Current balance / Days this leave uses / Balance after approval.
- Actual Punches (every type except overtime, which has its own row) — the first punch in and last punch out for each day the request covers, or No punches recorded. A three-day leave lists three days; a swap lists both days.
- Time Logs (all types except leave) — the person's full punches that day, so you can see whether the request matches what happened.
- Includes overtime (Certificate of Attendance and Official Business) — when the time runs beyond the shift, a warning block shows the breakdown and you confirm you are also approving overtime. Bulk approve tells you how many of the selected requests include overtime.
- DecideAs backup for (badge)labelShown on a filing you may act on only because you are a backup for the approver (for example As backup for Juan). You can approve, recommend or reject it exactly like the approver; the trail records your name with the approver you covered.ApprovebuttonDecides at an Approve stage. At the last stage it makes the filing Approved and the day is recomputed.RecommendbuttonAt a Recommend stage: advises approval and passes the filing on to the next stage.Decline to recommendbuttonAt a decline-only Recommend stage: records Not recommended and still passes it on.RejectbuttonEnds the filing as Rejected. A reason is required and is sent to the employee.
- Choose what happens to the pay if the cut-off is already locked
When Leave, Overtime, Certificate of Attendance, Official Business or Rest Day Work is approved after the cut-off has locked, the dialog asks Carry Over This Pay? with the amount and the target period. Closing the dialog with Cancel (or the close button) makes no choice and leaves the filing unapproved.
Your choice on a late approvalChoice Frozen cut-off Pay effect Carry Over the Pay Untouched Posts as a carry-over adjustment to the employee's next open cut-off Do Not Carry Over Untouched The filing is approved but no pay is added Schedule Adjustment and Swap cannot be approved once their cut-off is locked. - Undo a decision later
The two undo actions are different, and each exists only for some types.
Action Types Who Result Cancel Approval (Filing Request dialog; reason required) Overtime, Certificate of Attendance, Official Business The original approver, someone senior to them, or a super admin Status Cancelled; the timesheet is recomputed (approved overtime removed, or the punch deleted). Carried pay is withdrawn first; refused if that pay is already posted. Revert Approval (detail page) Leave, Rest Day Work, Schedule Swap The original approver or a super admin — never the filer Status Rejected; leave credits are restored. Blocked when the cut-off is locked.
- File on someone's behalf
With the File on Behalf permission, open Manpower → Filings → [type] and click the File [type] button. The form gains two extra fields.
The administrator block on the filing form File on behalf of employee*employee pickerWhose filing it is. Company filing rules (department, branch, caps) are skipped when you file for someone.Auto-approve this filingcheckboxCreates the filing already Approved and skips the chain. The trail records that an administrator filed and approved it. - Clear filings that are on hold
A filing with no one to approve it sits on hold. Filing pages show a banner “N filing(s) on hold with no approver”, and the filings are listed in Manage Request → Needs attention. Fix the cause, then click Re-check. The company's level 0 and level 1 accounts are notified, and a level 0 account can also approve or reject it from Approvals → Needs attention.
Held reason Fix No superior recorded for the employee Set Reports To on the employee, or add a chain The stage has no approver Add the role, position or person in Approval Configuration The approver is unavailable (on leave or departed) Add backup approvers (the approver's personal backups, or level backups on the stage) in Approval Configuration, choose Escalate on the stage, or approve on their behalf The only approver is the filer Add a second approver or approve on their behalf - Review, export and set the rules
Each list page filters by date range (last 30 days by default), Status and Branch, and searches by name or employee code. The Export button downloads the current filter as a spreadsheet. Who may file, and how often (per cut-off, month or year), is set as filing rules in Approval Configuration.
Worked Examples
Overtime: 18 June
Leonard punched in at 10:09 AM and out at 07:43 PM on a 9 AM–6 PM shift, then filed overtime for the hours after 6 PM. The approver approved it for 2 hours.
| Punch | 10:09 AM – 07:43 PM | |
|---|---|---|
| Work time10:09 AM to 06:00 PM | 07:51 | |
| Overtime computed from punches (C)06:00 PM to 07:43 PM | 01:43 | |
| Overtime on the approved filing (APP)Paid as filed, not capped by the punches | 02:00 | |
| Total credited hours | = | 07:51 + 02:00 = 09:51 |
Overtime can always be filed, even in advance, but it must be filed outside the shift hours, and once the day is over it is credited only for the time your time logs back. For work with no logs, file a Certificate of Attendance or Official Business form: its time beyond the shift counts as overtime. Read how it is paid in Run Timekeeping.
Rest Day Work: Saturday 20 June
Saturday is Leonard's rest day. He punched in and worked 07:47, but a worked rest day is not credited by itself.
| Rest Day Work filing | Total credited |
|---|---|
| None (or still Pending) | 00:00 |
| Approved with a window | Only punched time inside the window, computed on the work shift: the shift's hours at the rest-day rate, anything after the shift as overtime (paid only with an approved Overtime filing) |
| Approved, company requires no window | The punched time of the day |
Leave: 1 – 2 September
Leave needs credits, and Leonard has none, so this example uses the Leave page's employee: Gabriel Empasis, whose leave plan covers the whole shift, counts rest days and holidays, and has 19.5 days available with nothing pending. The preview, with nothing yet filed:
| What he files | This leave uses | Balance after |
|---|---|---|
| 1 – 2 Sep, Whole Day, With Pay | 2 days | 19.5 − 0 − 2 = 17.5 |
| 1 Sep, Half Day (Morning 09:00 – 13:00), With Pay | 0.5 day (4 h of his 8 h shift) | 19 |
| 1 – 2 Sep, Whole Day, Without Pay | 0 credits | 19.5 (the days are unpaid) |
| 4 – 8 Sep (Fri – Tue), With Pay | 5 days — Sat and Sun count because his plan counts rest days | 14.5 |
On approval, With Pay leave deducts the credits (carried-over credits first) and the days show ON LEAVE with no absence, late or undertime. Without Pay deducts nothing and the days are unpaid. See Leave Filing and the older File and Approve a Leave Request.
Troubleshooting
| What you see | Why | What to do |
|---|---|---|
| Submit is greyed out with a lock banner | A date is in a cut-off that has left Time Keeping (submitted, processed, approved or posted), or you have no payroll group or cut-off | Ask HR to reopen the cut-off, or contact HR if you have no payroll group. Future dates without a cut-off are not locked |
| Leave says there are no credits | The plan balance (minus other pending leave) is below the days the leave uses | Use Without Pay, pick another leave type, or ask HR to adjust the credits |
| Overtime credited less than I filed | An Overtime filing is credited only for the time your time logs back | Check your real time out in Raw Logs. For work with no logs, file Certificate of Attendance or Official Business instead |
| Overtime is blocked: overlaps your shift | Overtime must be filed outside shift hours | Move the times to before or after the shift, or file a Schedule Adjustment if the shift itself changed |
| Another filing overlaps | Leave overlaps are always blocked. For other types an Override button cancels the overlapping pending filing | An approved overlap can never be overridden: cancel or revert it first |
| The approver cannot approve it | The approver is the filer, or is not in the chain | Someone else must approve, or HR approves on their behalf |
| Status says “On hold – waiting for top management” | No one could be found to approve | HR fixes the cause and clicks Re-check in Needs attention, or a level 0 account decides it from Approvals → Needs attention |
| The wrong person is approving | Overrides come first, then the flows top to bottom (a department flow, or an employee-group flow the employee matches today), then the company default | Correct the chain in Approval Configuration, then edit the filing so it restarts |
| You cannot cancel your filing | You can only cancel while it is Pending | Ask the approver for Cancel Approval (Overtime, Official Business, Certificate of Attendance) or Revert Approval (Leave, Rest Day Work, Swap) |
| It was approved but the pay did not change | It was approved after the cut-off locked and nobody chose to carry it over | HR can see the Carry Over choice in the approval record; Schedule Adjustment and Swap cannot be approved after the lock at all |
Changing a pending filing voids any decisions already made. Tell the approver before you edit.
Where to Go Next
- Filings — how filing works for every type, and the approval rules in full.
- The type pages: Leave, Overtime, Official Business, Certificate of Attendance, Schedule Adjustment, Rest Day Work and Schedule Swap.
- File and Approve a Leave Request — the leave flow in detail.
- Run Timekeeping for a Cut-off — where approved filings show up in the timesheet and in payroll.
- Approval Configuration — set who approves what.