Pending Receive
Pending Receive shows all deliveries that are awaiting receipt at their destination. Use this page to receive incoming deliveries and update inventory. A Start Delivery button at the top of the Deliveries page (visible on every tab) lets you start a new delivery from a guided workflow instead of receiving one that already exists — see Starting a Delivery from a Workflow below.
Overview
When items are shipped from a supplier or transferred between warehouses, they appear in Pending Receive until someone confirms receipt.
Page Layout
- Search - Find specific deliveries
- Filter - Filter by date, supplier, warehouse
- Pending Deliveries Table - List of deliveries awaiting receipt
Table Columns
| Column | Description |
|---|---|
| Delivery No. | Unique delivery reference |
| Source | Where items are coming from |
| Destination | Where items are going |
| Items | Number of item types |
| Total Qty | Total quantity |
| Expected Date | Expected arrival date |
| Status | Current delivery status |
| Actions | Receive, view details — or, for a delivery started from a workflow, View Workflow and Details instead (see below) |
Common Tasks
Starting a Delivery from a Workflow
- On the Deliveries page (any tab), click Start Delivery at the top right.
- In the Start a Delivery dialog, pick a Delivery workflow from the dropdown — workflows are grouped into Prebuilt and Custom. The built-in Delivery: Warehouse Transfer workflow is pre-selected by default, and the dialog remembers the last workflow you started so the next one is a single click.
- Click Start.
- The workflow's first task opens automatically, assigned to you — for the built-in Warehouse Transfer workflow this is Submit Transfer Request, where you pick the source and destination warehouses and the items and quantities to move.
The Delivery: Warehouse Transfer workflow moves stock between warehouses through five steps: Submit Transfer Request → Approve Transfer → Pack → Dispatch → Confirm Delivery. Nothing moves until the request is approved — approving is what creates the actual delivery record (and parks the source stock for the move); packing, dispatching, and confirming then work exactly like the manual Truck Load stages, except the workflow — not a button on this page — decides when each one is allowed to happen.
A delivery created this way shows View Workflow and Details in its Actions column here instead of Receive and Cancel — the workflow is the only thing that can move it forward. Click the row (or View Workflow) to open its process timeline and act on whichever step is currently active; Details still opens the delivery's own detail page, which is where the actual packing happens during the Pack step. Canceling this kind of delivery is done from its process timeline, not with a Cancel button on this page.
Receiving a Delivery
The steps below are for deliveries created directly (not started from a workflow) — see Starting a Delivery from a Workflow above for those.
- Find the delivery in the list
- Click Receive
- Review delivery contents:
- Check item quantities
- Note any damages or discrepancies
- Enter received quantities
- Add notes if needed
- Click Confirm Receipt
Partial Receipt
If not all items arrived:
- Click Receive
- Enter actual quantities received
- Select Partial Receipt
- Add notes explaining the difference
- Click Confirm
- Remaining items stay in pending
Rejecting a Delivery
If items are damaged or incorrect:
- Click View Details
- Click Reject Delivery
- Select rejection reason
- Add detailed notes
- Click Confirm Rejection
Checking Expected Deliveries
- Sort by Expected Date
- Review upcoming deliveries
- Prepare receiving area
Receipt Process
Delivery Shipped → Pending Receive → Receive Items → Inventory Updated
↓
Reject/Return → Back to SupplierTips
- Timely Receipt - Receive deliveries promptly
- Verify Quantities - Count items before confirming
- Document Issues - Note any problems immediately
- Check Quality - Inspect items for damage
- Update System - Confirm receipt the same day items arrive
Related Pages
- For Truck Load - Items ready to ship
- Done Deliveries - Completed deliveries
- Purchase Order - Original orders
💡 Note: Always verify actual quantities received before confirming. Discrepancies should be reported immediately.