Suppliers
The Suppliers page lets you maintain a list of the vendors you buy from. Each supplier record stores the supplier's name, contact details, tax type, and payment terms, and tracks the outstanding amount payable to that supplier.
Where to Find It
In the sidebar, open Assets → Purchasing → Suppliers.
Page Layout
The Suppliers list shows all your suppliers in a table, with:
- Add Supplier button (top right) — opens the form to create a new supplier
- Search — search by Supplier Name, Email, or Contact Number
- Filters — narrow the list by Tax Type or Payment Terms
- Suppliers table — click any row to open that supplier's detail page
- Right-click a row to Edit or Delete the supplier, or jump straight to its Items & prices, Order history or Performance tab
Table Columns
| Column | Description |
|---|---|
| Supplier Name | The supplier's name |
| Contact | Contact number (shows - if blank) |
Email address (shows - if blank) | |
| Tax Type | The supplier's tax type |
| Payment Terms | The agreed payment terms |
| Payable Amount | Total amount currently owed to this supplier (shown in red when above zero) |
| Multibook | The linked Multibook business partner code, or "-" if the supplier is not linked |
| Created | Date the supplier was added (hidden by default; can be enabled from the column options) |
Filters
- Tax Type — Value Added Tax (VAT), Non Taxable
- Payment Terms — Cash on Delivery, Payment Upon Invoice, Post Dated Check, Dated Delivery Upon Payment, No Terms of Payment
Common Tasks
Adding a New Supplier
- Click Add Supplier.
- Under Basic Information, fill in:
- Supplier Name (required)
- Under Contact Information, fill in (both optional):
- Contact Number
- Email — must be a valid email address if entered
- Country — searchable list; defaults to Philippines (PH). Multibook requires a country on every business partner, so the Multibook business-partner sync uses it when it creates the supplier in Multibook
- Under Payment Settings, choose:
- Tax Type — Value Added Tax (VAT) or Non Taxable
- Payment Terms — one of your company's own payment terms for purchases (managed in Treasury → Settings → Payment Terms)
- Courier / logistics provider — tick it for a carrier that delivers your goods; it is then offered as the Courier on Delivery Receipts. Once ticked, Tracking link (optional) appears (see the tip below).
- Show end-customer details on POs — off by default. When off, a Purchase Order to this supplier leaves out the fields marked End-customer detail (for example End User Name, Factory); an individual PO can still override it. The same tick is on the edit form. See End-Customer Details on a Supplier's PO.
- Click Create Supplier.
After saving, you return to the supplier list.
Couriers and Tracking Links
A carrier is kept as a supplier ticked Courier / logistics provider (on the add and edit forms). On a Delivery Receipt the Courier list shows these suppliers plus Own delivery; a courier can also be added on the spot with New courier (name and optional tracking link).
Tracking link (optional) is the courier's tracking page with {tracking} where the tracking number goes, for example https://courier.example/track?id={tracking}. It must start with http:// or https:// and contain {tracking}, otherwise the form shows Use an http(s) address with {tracking} in it and won't save. When the Delivery Receipt has a tracking number, a Track link beside it opens that page.
In the supplier pickers used when buying (for example on a purchase order), couriers are hidden by default, since they are carriers rather than who you buy goods from. Use Include logistics providers (at the bottom of the list, or the checkbox beside the supplier box) to bring them back, for example to buy freight services. A courier already chosen on a document stays visible.
Viewing Supplier Details
- Click a supplier row in the list.
- The detail page shows:
- Supplier Overview — name, with email and contact number when available
- Country and Multibook — the header shows the supplier's country (globe icon) and its Multibook status: a "Multibook partner" badge with the partner code, or "Not in Multibook" with a Link… button that opens a "Link to a Multibook partner" dialog (search by code or name, pick the partner, click Link). Only shown when your company has Multibook configured
- Contact Information — Email, Contact Number
- Payment Information — Tax Type, Payment Terms, Payable Amount
- Location — Location Name, Full Address, Zip Code, Landmark (only shown when the supplier has a location on record)
- Record Information — Created and Last Updated timestamps
Items & Prices
Open a supplier and choose the Items & prices tab to see every item the supplier supplies and what you pay for it.
| Column | What it shows |
|---|---|
| SKU | The item’s SKU in the Items master. |
| Description · Model · Maker | The item’s description, with its model (the item name) and maker (its brand) underneath. |
| Buying price | This supplier’s price for one unit, in the price’s currency (the supplier’s purchase currency unless another was chosen). |
| Lead time | Days from ordering to having the item. The supplier’s own lead time for the item; when it has none, the item’s default, then the supplier’s standard lead time, then the company default (Assets → Settings) — the source is shown under the days. |
| MOQ / SPQ | The item’s minimum order quantity and standard pack quantity (— when not set). |
| Last price change | When the price last changed, and the price before it with the change in % (e.g. “was ¥1,200 (+12.5%)”). |
- Add item (needs Suppliers update or Purchase Order update permission): search the item by SKU, model or description, enter the Buying price and Currency, and — only if this supplier takes longer or shorter than the item’s usual lead time — the Lead time (days). Leave it blank to use the default.
- Update price on a row turns the price, currency and lead time into fields on the row; Save keeps them.
- Price history opens a chart and a list of every price change for the item — the date, the price, the change against the price before it, and where it came from (typed on the price list, or taken from a PO). Saving the same price again does not add a change.
Quantity Prices
A supplier's price can drop with quantity. On a row, Qty prices opens the item's tiers: each line is from a quantity (in the item's unit) and the price per unit from there, in the price's currency. The buying price on the row is the base price — it covers anything below the first tier. A row with tiers shows "2 qty prices from 100"; hover it to see each tier and when it was last set.
Wherever this supplier's price is used for a line — the buying price behind margins and the "below buying price" note, the canvass matrix, and the PO's "Update price list?" check — the tier for that line's quantity is taken. Taking a PO's price onto the list updates the tier its quantity falls in.
Tiers can also be loaded from a file: Settings → Data import → Supplier price tiers (a "from" quantity of 1 sets the base price).
Order History
The Order history tab lists every purchase order to the supplier in the chosen period (default: last 12 months), newest first. Click a row to open the PO.
| Column | What it shows |
|---|---|
| PO # | The PO number. |
| Date | The PO date. |
| Order it serves | The order (OF-…) the PO was raised for and the customer’s PO number; “Not for an order” for a PO raised on its own. |
| Total | The PO total in the PO’s currency. |
| Status | Awaiting delivery, Partly received, Received, Service — no goods, or Voided / Draft / Awaiting approval. |
| Received | How much of the ordered quantity has been received, in % (e.g. 10 of 40 pcs = 25%). |
| Expected | The PO’s expected delivery date (its own date, else its latest line date). |
Supplier Performance
The Performance tab measures the supplier over the chosen period. Each measure says how many POs or shipments it rests on; with none it shows Not enough data yet instead of a zero.
| Measure | How it is worked out |
|---|---|
| On-time delivery | Of the POs received in full that had an expected date, the share received on or before that date. 6 POs, 4 on time → 66.7%. |
| Quoted lead time (avg) | Average days from the PO date to its expected date — what the supplier promised. |
| Actual lead time (avg) | Average days from sending the PO (else its date) to receiving it in full. |
| Average days late / early | Under the cards: on average how many days after (or before) the expected date the goods arrived. |
| Shortage rate | Quantity found short or missing ÷ quantity that arrived, over the Goods Received shipments that brought this supplier’s POs. 4 short of 35 arrived → 11.4%. |
| Total spend by month | The PO totals per month, one currency at a time (currencies are never added together); voided and draft POs are left out. |
| Price changes over time | Per item, the first and latest price on this supplier’s POs, the change in %, how many times it changed and on how many POs — click an item to chart it. Voided POs are left out. |
| Shortages by shipment | Each shipment from the supplier: when it arrived, the quantity, what was short or missing, and its shortage rate. |
Editing a Supplier
- Open the supplier's detail page.
- Click Edit.
- Update any of the fields (Supplier Name, Contact Number, Email, Tax Type, Payment Terms).
- Click Save Changes.
Deleting a Supplier
- Open the supplier's detail page.
- Click Delete.
- Confirm in the dialog that appears. This action cannot be undone.
Field Reference
Basic Information
- Supplier Name (required)
Contact Information
- Contact Number (optional)
- Email (optional; validated as an email when entered)
- Country (optional; defaults to Philippines)
Payment Settings
- Tax Type — Value Added Tax (VAT), Non Taxable
- Payment Terms — chosen from your company's payment terms for purchases (Treasury → Settings → Payment Terms)
Tips
- Keep contact details current — accurate email and contact numbers make ordering and follow-up easier.
- Use filters — filter by Tax Type or Payment Terms to quickly find the right group of suppliers.
- Watch the Payable Amount — a value shown in red means there is an outstanding balance owed to that supplier.
Related Pages
- Purchase Request — create purchase requests
- Purchase Order — order from suppliers
How It Connects
Feeds into
- Canvassing — the directory is where canvassing finds suppliers to compare.
- Purchase Order — purchase orders are placed with these suppliers.
- Item Master — supplier prices appear on each item’s detail page; MOQ / SPQ and default lead times come from it.
- Goods Received — arrived shipments and their shortages feed the supplier’s shortage rate.