ANTE User Manual

Services

A service item is a non-inventoried item you can sell through POS. Unlike regular items, services have no stock — they represent work or a service rendered rather than a physical product. Selling a service never touches inventory.

The Services tab lives inside the Items page, alongside All Items, Variations, Groups, and Deleted.

How to Get Here

  1. In the sidebar, open Assets → Master Settings → Item Master.
  2. On the Items page, click the Services tab.

Page Layout

  • Add Service button (top right, secondary) — appears on all tabs except Deleted. Clicking it opens the service creation form.
  • Add Item button (top right, primary) — creates a regular inventoried item instead.
  • Services table — lists all service items.

Services Table Columns

ColumnWhat it shows
(Image)Service thumbnail, or a package icon if none is set
SKUThe service's stock-keeping unit
NameThe service's name
CategoryAssigned category (or -)
Selling PriceThe service's selling price

You can sort by SKU, Name, and Selling Price.

Row Actions

Open a row's action menu to:

  • View Info — open the service's detail page.
  • Edit — open the service's edit form.
  • Delete — remove the service.

Clicking anywhere on a row also opens that service's detail page.

Common Tasks

Creating a Service Item

  1. On the Items page (any tab except Deleted), click Add Service.
  2. The service form opens with the title Add Service.
  3. Under Basic Information, fill in:
    • Service Name (required) — the label shown in POS and on receipts.
    • SKU (required) — by default Auto-generate SKU is ticked, which builds the SKU from the service name. Untick it to type your own SKU.
    • Description (optional)
  4. Under Pricing, optionally enter the Selling Price. (There is no buying price or stock-level fields — services are not inventoried.)
  5. Under Classification, optionally set Brand, Category, Branch, and Keywords.
  6. Under Settings, optionally tick Enable in POS and/or Enable in E-Commerce.
  7. Click Create Service.

The Item Type card, Unit of Measurement field, inventory fields (Minimum/Maximum Stock Level), and accounting fields (Inventory, COGS, Shrinkage, GRNI accounts) are all hidden for service items — they do not apply.

Viewing a Service's Detail Page

Open the detail page to see the service's information. The detail page shows:

  • Basic info: Name, SKU, Description, and a Service badge next to the item type.
  • Pricing: Selling Price only (no buying price, no stock levels).

Note: the Inventories tab and Suppliers tab that appear on regular item detail pages are not shown for service items, because services have no inventory or supplier-price records.

Editing a Service

  1. On the Services tab, find the service.
  2. Open the row's action menu and choose Edit (or open the detail page and edit from there).
  3. The edit form follows the same layout as the creation form.

Deleting a Service

  1. On the Services tab, find the service.
  2. Open the row's action menu and choose Delete.
  3. Confirm the deletion.

How Services Work in POS

  • Service items appear in the POS product grid and can be added to a cart.
  • A service card shows "Service" instead of a stock count — it never shows "Out of Stock" and is always available to sell.
  • Selling a service does not deduct or affect inventory.
  • If all items in a cart are services, the Delivery order type is unavailable (services cannot be delivered). The cashier must select Over the Counter or another non-delivery type.

Where Services Do Not Appear

Service items are excluded from inventory-bearing pickers throughout the system because they have no stock:

  • BOM (Bill of Materials) component search — services cannot be a BOM component.
  • Packing Standards line items — services cannot be added to a packing standard.
  • Equipment spare parts — services cannot be added as equipment parts.
  • Beginning Balance item list — services do not appear in the beginning-balance entry screen.
  • Item Groups — services cannot be added as members of an item group.
  • All Items — the main item list, including the Add Service button.
  • Group View — item groups (services cannot be group members).
  • Variations — items with size/color variations.
  • Deleted Items — restore soft-deleted items.
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Deleted Items
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Bill of Materials