Overtime Exceptions
Overtime Exceptions is a work queue for days where an employee's punches and their approved overtime filing do not agree. Instead of fixing these by hand in a spreadsheet, you resolve each one here with a written reason, so payroll uses the figure you decided and there is a record of who decided it and why.
You use it after reviewing Payroll Time Keeping and before submitting the cutoff for payroll.
Where to Find It
Go to Manpower → Payroll → Overtime Exceptions. You need access to Time Keeping to open the page, and permission to edit Time Keeping to scan or resolve.
How Exceptions Appear
Exceptions are raised automatically each time overtime filings are applied to a day's timekeeping. You can also press Scan cutoff to check every day of the selected cutoff again. Each exception has one of four types:
| Type | What it means |
|---|---|
| Filing exceeds punches | The approved overtime is more than the employee actually worked beyond their shift. |
| Punches without filing | The employee punched overtime but nobody filed it. This is raised only when the punched overtime reaches the minimum set in HR Settings. |
| Filing outside punches | The time window on the approved filing does not overlap the employee's punches at all. |
| Filing date mismatch | The filed time range falls on a different calendar date than the overtime date. |
Days on an auto-fill shift never produce exceptions because they have no punches to compare. If the facts of a resolved exception change later (for example a new filing is approved), it reopens automatically and remembers what was decided before.
Reviewing the Queue
Pick a Cutoff (the newest one is selected for you, and open cutoffs are included), then optionally narrow by Status (Open or Resolved) and Type. The table shows the Employee, Date, Type, Punches (overtime), Approved filing and Status.
Resolving an Exception
- Click Resolve on the rowThe dialog summarizes the facts: punched overtime, approved filing, and the first-in to last-out punches.
- Choose the OutcomeAccept the punches uses what the employee actually worked, Accept the filing uses the approved filing, and Enter custom minutes lets you type the Overtime minutes and the Night differential overtime minutes yourself.
- Write the ReasonA reason is required. It is saved with your name and the time you resolved it.
- SaveThe chosen overtime is written onto the employee's day as a timekeeping override with the reason code Overtime exception resolution, and the exception becomes Resolved.
Resolving here is the same as an override in Modifying Time (Override) — it stays visible on the day and in the audit log.
Open Exceptions and Payroll Submission
By default, submitting a cutoff for payroll while exceptions are open only shows a warning ("N overtime exception(s) are still open") with a Review exceptions link that jumps to this queue for that cutoff. Your administrator can switch this to a hard block in HR Settings so a cutoff cannot be submitted until every exception is resolved.
How It Connects
Set up first
- HR Settings — chooses whether open exceptions only warn when you submit a cutoff or block the submission.
Gets its data from
- Payroll Time Keeping — supplies the punched hours and computed overtime that are compared with the overtime filings.
- Overtime Filing — the approved overtime filings that each day's punches must agree with.
Feeds into
- Payroll Time Keeping — the figure you decide on is used for that day in the timesheet.
- Payroll Summary — open exceptions for the cutoff are flagged here when you submit it for approval.