HR Dashboard#

Manage Request#

Lists HR filing requests so you can review and act on them.

Which filings you see here depends on your own role — separately from which ones you are allowed to approve (see below). With full system access, every company filing appears. Otherwise you see every filing of a type your role has its own Filing screen for — for example, Leave Filing access shows every employee's Leave requests here, company-wide — or, if your role has Timekeeping access, every filing type company-wide; plus, regardless of type, every filing belonging to you or to someone who reports directly to you.

• Tabs: Pending, Approved, Rejected (each tab shows a count badge). HR users also get a Needs attention tab, but only while at least one filing is on hold (see Filings on hold (Needs attention)).
• A search button (search by employee name) and a filter button (filter by type: All types, OT, Leave, Sched, OB, COA, RDW).
• Each request shows the employee, the filing type, a status badge, and how long ago it was submitted. A pending request also shows where it is in its approval chain — for example Stage 2 of 3 - Manager approval and who it is waiting on, or On hold - waiting for top management. The list loads more as you scroll.
• Click a request to open the Filing Request dialog. For every filing type except Leave, it opens with two tabs — Details (the request itself) and Time Logs (everything actually recorded for that employee on the filing's date, so you can check it before deciding). A Leave request spans a date range rather than a single day, so it opens without tabs, showing the Details content directly. From either tab you can Approve or Reject the request (rejecting prompts you for a reason). The buttons depend on the approval stage the filing is at — see How multi-stage approval works. You can only act on a stage you are the approver for — only Multibook (level 0) accounts can act on behalf of any stage, and you can never act on your own filing.
• Opening an Approved Overtime, Certificate of Attendance, or Official Business request may show a Cancel Approval button instead — see Cancelling an approved Overtime filing under Common Tasks below (the same action now also covers Certificate of Attendance and Official Business).

The filing types are: OT (Overtime), Leave, Sched (Schedule Adjustment), OB (Official Business), COA (Certificate of Attendance), and RDW (Rest Day Work).

The Time Logs Tab#

Shows what was actually recorded for the employee on the filing's date, so you can sanity-check the request against the real attendance data before you decide.

• Day summary chips — a Worked chip always shows the day's worked minutes; Break, Late, Undertime, Overtime (approved), OT for approval, and Night diff chips each appear only when that value is greater than zero, plus a Rest day badge when the day is a rest day.
• Every time-in / time-out punch recorded that day, from any source — the time tracker, facial recognition, a punch-in device, a manual entry, or an imported timesheet — each with its duration and a source badge. A punch that hasn't been timed out yet shows an Open badge instead of a duration, and a punch tied to a task shows the task and project underneath it. A Total logged figure sums every punch's duration.
• Click a punch to expand its detail, when available — face capture photos (time-in and time-out), location, GPS coordinates, IP address, device, and any remarks. This lets you verify a filing against what was actually clocked.
• Task Sessions — the employee's time-tracker task sessions for the day, each with its start and end time (or Running if still open), duration, and task/project. A session shows a Task only badge when it isn't linked to an attendance punch.

If nothing was recorded for the day, the tab shows "No time was recorded on this day."

Attendance Conflicts#

Lists attendance issues that need resolving — Missing Log, Missing Time Out, and No Attendance. Each conflict can be marked Resolved or Ignore. Supports searching by employee and loads more as you scroll.

Note: A forgotten clock-out at a facial recognition device no longer credits the employee's earlier day with automatic end-of-day hours. Whether the employee resolves it themselves at the device or the system auto-closes it (after the session has been open more than 20 hours), that day is marked absent instead. The employee must file a Certificate of Attendance for the system to recognize the hours actually worked.

Payroll Summary#

A bar chart of monthly payroll totals with a year-over-year comparison, showing This Year Total and Last Year Total, plus the time it was last updated.

Daily Attendance (sidebar)#

Today's attendance summary, broken down into Present, Late, Undertime, Absent, and On Leave, along with the total number of employees.

Announcements (sidebar)#

Company announcements. Every employee can open and acknowledge them, and everyone is notified when a new one is posted. Posting, editing and deleting depend on your permissions: the Create announcement button appears when your role can create, and the edit and delete buttons inside an announcement appear when it can edit or delete (deleting asks for confirmation). An announcement can carry one attached file, such as a memo PDF. The list loads more as you scroll.

To let someone post announcements without giving them full access, add a user level under the HR module, tick Announcements with the actions they need (Create, Update, Delete), and assign it to their role. Full-access roles can always post, edit and delete.

Action Center#

Quick links into common HR areas (hidden by default — add it from the widget menu if you want it). Each item navigates you to that area:

• View Employees → employee directory (HRIS)
• Timekeeping → attendance records
• Payroll Center → payroll computations
• Filing Requests → leave and OT requests
• Reports → HR reports
• Scheduling → employee schedules

Reviewing and approving a filing request#

1. In the Manage Request widget, stay on the Pending tab.
2. (Optional) Use the search and filter buttons to narrow the list.
3. Click a request to open its details.
4. (Optional) For every filing type except Leave, switch to the Time Logs tab to check what was actually recorded that day before deciding.
5. Click Approve (or Recommend on a recommend stage), or click Reject (or Decline to recommend) and enter a reason. If more stages follow, the filing stays Pending and moves on to the next approver.
6. If the filing's own pay period is already frozen (past Timekeeping), a "Carry Over This Pay?" dialog appears instead of approving right away — see Choosing whether to carry over the pay below. On an ordinary filing (its period still open) approval goes straight through with no extra dialog.

For the stages, held reasons and undo actions of every filing type, see Filings → Approving a filing.

How multi-stage approval works#

A filing no longer has to be approved by one person. Depending on how your company set up Approval Configuration, it passes through one or more stages in order. If no chain has been set up for the employee's department and filing type, the default flow applies: the employee's immediate superior approves in a single stage.

• Recommend stages pass the filing upward. The approver sees Recommend and either Reject or Decline to recommend. Declining only says "I do not recommend this" — the filing still moves on to the next stage, flagged as not recommended in its trail. Whether a stage may reject outright is set on the chain.
• Approve stages sign the filing off. The approver sees Approve and Reject. The last stage of every chain is always an Approve stage.
• A Multibook (level 0) account can act on whichever stage is current; a company's own full-access administrator cannot, and approves only where the chain names them. The buttons are then labelled Recommend on behalf, Approve on behalf, Reject on behalf, or Decline on behalf, a note reads Acting on behalf of the stage approver, and the trail marks the decision as an override.

Only the approver of the current stage can act; someone at a later stage has to wait their turn, and the dialog tells them You are not authorized to act on this stage and who the filing is waiting on. Nobody can approve their own filing.

Two rules matter for payroll. A filing stays Pending until the final stage approves it, and only a fully approved filing reaches payroll and timekeeping — recommendations along the way change nothing on the timesheet. And a rejection at any stage ends the chain: the remaining stages are cancelled and the employee is notified.

Every stage decision is kept in the Approval trail at the bottom of the Filing Request dialog: stage name and type (Recommend or Approve), the outcome (Approved, Recommended, Declined to recommend, Rejected), who decided, when, and any remark, plus badges for Skipped, Acted on behalf, Via delegate, and Superseded (an earlier round, replaced when the employee amended the filing and the chain restarted).

Filings on hold (Needs attention)#

The system never approves a filing just because nobody could be found to approve it. If a stage has no one who can act on it — most commonly because the employee has no superior recorded (an empty Reports To), but also when a role or position rank has no one in it, or the only approver is the employee who filed — the filing is held. It stays Pending and shows On hold - waiting for top management with the reason. Every account at the top two levels of the company hierarchy (role level 0 and level 1) is notified.

Only level 0 accounts (the top of the hierarchy) can decide a held filing: they see it in the Needs attention tab of the header Approvals panel, which no one else sees, and approve or reject it there with the on behalf buttons. Level 1 accounts are told about it and can open it, but cannot decide it. A level 0 account can never decide their own filing.

HR sees held filings in the Needs attention tab of the Manage Request widget (it appears only while something is held, and only for users with filing access). A banner on each Filing page — Leave, Overtime, Official Business, Certificate of Attendance, Schedule Adjustment, Rest Day Work — also counts them: N filings are on hold with no approver, with a Review button that opens this dashboard.

1. Open the Needs attention tab. Each row shows the employee, the filing type and date, and why it is held (for example No superior recorded for the employee, The stage has no approver assigned, The approver is unavailable, or The only approver is the employee who filed).
2. Fix the cause — usually by recording the employee's superior in Reports To on their record (see HRIS).
3. Click Re-check on the row. The filing is routed to its approver and leaves the list. (The system also re-checks held filings automatically every hour.)
4. Or click the row to open the filing and act on it yourself with the on behalf buttons, if you have full system access or a level 0 role.

Choosing whether to carry over the pay#

A filing — Overtime, Leave, Certificate of Attendance, Official Business, or Rest Day Work — that was filed while its cut-off was still open but isn't approved until after that cut-off's payroll processing has started can still be approved; the record just can't be added to the now-frozen period. Clicking Approve on such a filing opens a "Carry Over This Pay?" dialog showing the amount and the target payroll period, with two options:

• Carry Over the Pay — approves the filing and posts its pay effect to the employee's next open cut-off as a Carry-over line (the existing behavior — see Carry-over (previous cutoff) on the Salary Detail page).
• Do Not Carry Over — approves the filing for the record without paying it forward. Use this when the filing itself is incorrect, so it can be approved as-is and the attendance corrected on the timesheet instead of paying out a wrong amount.

Ordinary approvals — where the filing's own cut-off is still open — are unchanged and show no such dialog.

Cancelling an approved Overtime filing#

An approved Overtime, Certificate of Attendance, or Official Business filing can be withdrawn after the fact — for example, if it was approved by mistake or the situation changed. Cancelling reverses the approval and marks the filing Cancelled.

• For Overtime, cancelling automatically recomputes the employee's timesheet for that day. For Certificate of Attendance and Official Business, cancelling also removes the attendance record that the approval created — this is what frees up the time range so it can be filed again (see the note below).
• Available for Overtime, Certificate of Attendance, or Official Business filings that are currently Approved, while the pay period's cut-off is still in the Timekeeping stage. It is now also available when the approval's pay was already carried over to a later cut-off (see Choosing whether to carry over the pay above) — cancelling withdraws the carried pay from that later payroll run automatically. It is still refused if that later cut-off has already been Posted (the money is already paid) — return that cut-off to Pending first.
• Only the person who originally approved the filing, or someone at a role level strictly above that approver (or a Super Admin), can cancel it. The employee whose filing it is can never cancel their own approved request this way, even if they hold an approver-level role themselves.

1. In the Manage Request widget, switch to the Approved tab (or open the filing from a notification).
2. Click the request to open the Filing Request dialog.
3. If you're eligible to cancel it, click Cancel Approval. If the button doesn't appear, the dialog now explains why — for example that payroll for this period is already being processed, or that the pay was already paid out on a posted payroll run — instead of the button simply being absent.
4. Enter a reason and confirm.

The employee is notified that their approved filing was cancelled, including a note when carried-over pay was withdrawn as part of the cancellation. If someone other than the original approver did the cancelling, the original approver is notified as well.

Why you couldn't re-file over an approved COA/OB before: filing a new request over a time range that already has an approved filing is blocked to prevent duplicate/conflicting records. Previously, an approved Certificate of Attendance or Official Business had no way to be undone, so that time range stayed permanently blocked — the only advice was to choose a different time. Now the message you (or the employee) see when a new filing conflicts with an approved COA or OB tells you to open the existing approved filing and use Cancel Approval instead. Deleting the underlying raw attendance logs does not release the block — only cancelling the approval does.

Checking pending payroll processing#

1. Click the Pending Processing counter card.
2. Review the cut-offs grouped under Past Due, On Process, and Current.
3. Use the Process action on a row to move that cut-off forward.

Viewing approved leaves for the month#

1. Click the Leaves This Month counter card.
2. Adjust the Month and Branch filters as needed.
3. Review the list of approved leave filings.

Resolving an attendance conflict#

1. In the Attendance Conflicts widget, find the conflict.
2. Click Resolved to clear it, or Ignore to dismiss it.