Sent Emails
Sent Emails provides a log of all emails sent by the system, useful for troubleshooting and verification.
Overview
View all system-generated emails including notifications, invitations, reports, and alerts. Track delivery status and troubleshoot email issues.
Page Layout
- Search - Find specific emails
- Filter - Filter by type, date, status
- Date Range - Select time period
- Emails Table - List of sent emails
Table Columns
| Column | Description |
|---|---|
| Recipient | Email address |
| Subject | Email subject line |
| Type | Email category |
| Sent Date | When email was sent |
| Status | Delivered/Failed/Pending |
| Actions | View, Resend |
Email Status
| Status | Meaning |
|---|---|
| Sent | Email dispatched |
| Delivered | Confirmed delivery |
| Pending | Waiting to send |
| Failed | Delivery failed |
| Bounced | Recipient rejected |
Common Tasks
Finding Specific Emails
- Go to Settings → System → Sent Emails
- Use search for recipient or subject
- Or filter by type/date
- View matching results
Viewing Email Content
- Find email in list
- Click to open
- View:
- Full content
- Recipients
- Attachments
- Delivery status
Resending an Email
- Find email to resend
- Click Resend
- Confirm resend
- New email dispatched
Troubleshooting Failed Emails
- Filter by Failed status
- Click on failed email
- View error message
- Common issues:
- Invalid email address
- Mailbox full
- Server rejected
- Correct issue and resend
Email Types
| Type | Examples |
|---|---|
| Notification | Approval requests, reminders |
| Alert | System alerts, warnings |
| Report | Scheduled reports |
| Invitation | User invitations |
| Password | Reset links |
| Transaction | Receipts, confirmations |
Tips
- Regular Check - Monitor for failures
- Valid Addresses - Keep user emails current
- Server Health - Monitor email server
- Retry Failed - Attempt resend for failures
- Documentation - Reference for disputes
Related Pages
- Email Configuration - Personal email
- System Configuration - System settings
💡 Note: Sent email logs help verify communications and troubleshoot delivery issues.
